FAQ's

How long does it take to make my signet ring?
What are your opening times?
What is the difference between the Extra Heavy Oxford Oval verses the Oxford Oval?
Do you undertake special commissions?
Measuring your finger
International ring size conversion table
What happens if my signet ring is the wrong finger size?
How do I place an order?
Why should I register for the Members Area?
Payment methods & transaction security & Privacy
How can I choose the currency I pay in?
What information will I receive when I place my order?
What are the nearest train stations to your workshop and showroom?
Do you deliver overseas?
Customs, Duties and Taxes
Delivery
Introduction to Gold
Advice on which gold to opt for
Three Shades of Gold
What is a Hallmark?
What is 'dirty gold'?
Ethics
Christmas 2018 Orders
Do I need to make an appointment to visit your workshop or showroom?
Christmas 2018 Opening Hours
Can I supply my own artwork for you to engrave?
Our family name does not show up in your crest database?
What is a crest?
What is a coat of arms?
Why are seal engraved signet rings engraved in reverse?